Every hour your team spends juggling spreadsheets, donor records, and grant reports is an hour not spent on the work that matters. Providus is a certified Salesforce Nonprofit Cloud consulting partner helping nonprofits build the CRM infrastructure they need to meet goals and scale their initiatives.
Choose an option to see how Providus solves your unique challenge:
Your team got Salesforce live. The licenses are active. But somewhere between the implementation and today, the system stopped reflecting how your organization actually works. Donor records are incomplete because staff stopped updating them. Reports take hours to pull together because the data structure was set up for a different team with different priorities.
If your organization is still running Salesforce Nonprofit Success Pack (NPSP), you’re working on a foundation that’s officially reached the “end of innovation” stage. Nonprofit Cloud (NPC) is Salesforce’s current nonprofit platform, built natively on the Salesforce platform with a modern data model, built-in OmniStudio workflows, Fundraising Transactions, Program and Benefit Management, and full Agentforce and Data Cloud compatibility.
A donor model that was not designed around how your major gifts team works creates workarounds. Workarounds become habits. Habits become policy. By the time the problem is visible enough to fix, the remediation is a complete rebuild rather than a configuration update. The organizations that get the most from Salesforce are the ones that have had the right guidance from day one.
We configure Nonprofit Cloud around how your team functions. This includes their real workflows, their reporting needs, and the data they look at every day. Adoption happens because the system is genuinely helpful, not because using it is mandatory.
We build the Fundraising Transactions data model, gift commitment tracking, and constituent relationship hierarchy inside Nonprofit Cloud so your major gifts team, annual fund team, and leadership all see the same complete donor record.
Grant funders want to see impact. Program teams want to demonstrate outcomes. Finance wants to know where every restricted dollar sits. Nonprofit Cloud’s Program and Benefit Management module, configured correctly, gives all three audiences real-time visibility into the data they need.
Thank-you emails that go out within an hour of a gift being recorded. Pledge reminders that trigger automatically when a payment is approaching. Major donor prospect alerts that surface when a previously lapsed donor re-engages. Salesforce Flow automation inside Nonprofit Cloud handles the routine touchpoints that matter to donors.
Nonprofit Cloud is designed to work with Agentforce and Data Cloud, but only if the underlying data model is clean, the constituent profiles are unified, and the org is architected correctly. We build NPC implementations with these capabilities in mind from the start.
Your organization will grow, your programs will change, and Salesforce will release three major updates every year. Providus provides post-launch Nonprofit Cloud services with US-based support, defined response times, and quarterly org reviews that keep your system aligned with your mission as both evolve.
We implement Salesforce Nonprofit Cloud around how your organization actually raises money, manages programs, and serves constituents. Before any configuration starts, we map your donor model, gift types, program structure, grant funding streams, and team workflows. The result is an NPC org that your staff recognizes from day one, built on the right data model from the ground up.
What’s included:
NPSP was built for a different era. Nonprofit Cloud is where Salesforce is investing, and the gap between the two platforms, in data model sophistication, OmniStudio workflow capability, AI readiness, and Agentforce compatibility, will only widen with each Salesforce release. We assess your current NPSP org, identify migration risks, map your data to the NPC model, and execute the migration without disrupting your fundraising operation or losing your donor history.
What’s included:
Fundraising on Nonprofit Cloud is only as effective as the configuration underneath it. We build the Fundraising Transactions framework, gift commitment schedules, soft credit attribution, campaign hierarchy, and donor segmentation logic that gives your fundraising team a complete, accurate view of every donor relationship, and the tools to act on it without leaving Salesforce.
What’s included:
Your programs are the reason your organization exists. Your grants fund them. Neither should require a team member to spend half their week compiling reports in Excel. We configure Nonprofit Cloud’s Program and Benefit Management module to track program enrollment, service delivery, outcomes measurement, and funder reporting in one place. You get to demonstrate impact to funders clearly, consistently, and without the manual work.
What’s included:
When your team has to remember to send a thank-you, check a pledge schedule, flag a lapsed donor, or update a program record after every service interaction, things get missed. We replace manual touchpoints with Salesforce Flow automation built around your actual processes, so the right thing happens automatically at every stage of the donor and constituent journey.
What’s included:
Providus provides Nonprofit Cloud managed support with a named point of contact, consultant, and developer with defined response times, and quarterly org reviews that keep your system healthy, current, and working harder for your mission month after month.
What’s included:
We help companies simplify their processes and scale their operations by providing Salesforce development services across the platform ecosystem.
We configure Agentforce inside Nonprofit Cloud with the guardrails, knowledge sources, and escalation logic your organization needs to deploy AI responsibly and effectively.
We connect Sales Cloud to Nonprofit Cloud seamlessly. Our development team manages high-value prospect relationships with the same rigor as an enterprise sales org. We track every conversation, proposal, and commitment without losing a single thread.
We connect Data Cloud to Nonprofit Cloud to unify these sources into a single profile. Your major gifts, marketing, and program teams work from the same accurate, current view of every person your organization touches.
We implement Service Cloud alongside Nonprofit Cloud to handle beneficiary intake, service request management, case assignment, and outcome tracking. Our solutions give your service delivery team a single place to manage every person they serve.
We connect Salesforce Marketing Cloud to Nonprofit Cloud so donor segments, gift history, and engagement signals from NPC drive personalized email journeys, lapsed donor reactivation campaigns, and major gift prospect outreach.
We build Experience Cloud sites connected to Nonprofit Cloud that let your key audiences self-serve. Our sites and portals reduce staff time spent answering routine requests while strengthening the relationships that matter.
We designed and developed a responsive eCommerce website from scratch. The new experience reflects the brand’s identity, simplifies product discovery, and delivers intuitive navigation across all touchpoints, built with performance and scalability in mind.
We performed a full audit of Finqalab’s trading platform, reviewing architecture, code, and security. The outcome was a clear action plan to fix risks and improve performance before scaling.
