Salesforce

AI-Enabled Salesforce Solutions For The Future of CRM

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Salesforce dashboard with AI-powered sales insights

Helping businesses succeed with confidence.

Our Suite of Salesforce services

001

Salesforce Implementation

For smooth user adoption, a perfectly executed Salesforce implementation is a must. We follow a refined process, covering discovery, design, configuration, data migration, support, and training. You get a Salesforce org that fits your team’s CRM needs with ease.

002

Salesforce Customization

Catering to the unique CRM needs of your teams and customers, we customize permission sets, record types, automation rules, and page layouts. Every customization we make is grounded in Salesforce best practices and our certified expertise.

003

Salesforce Development

For your unique, complex CRM needs, a generic Salesforce org won’t suffice. Our developers specialize in Apex programming, developing custom Salesforce solutions. They build classes, custom APIs, and Lightning Web Components (LWC).

004

Salesforce Consulting

Your business is unique, and so should be your CRM reinvention strategy. Our consultants create an actionable roadmap around the realities of your business, including your processes, bottlenecks, and goals.

005

Salesforce Migration

Whether you need data migration or moving your entire CRM org from your legacy platform to Salesforce, our certified team handles everything flawlessly. This includes data deduplication, validation testing, data audits, and more.

006

Salesforce Integration

Your tools and business-critical systems need to be integrated securely and reliably with your Salesforce org, and our team ensures just that. We integrate ERPs, payment systems, marketing platforms, databases, and more via MuleSoft or native APIs.

007

Salesforce Managed Services

Salesforce pushes three major updates every year. With a Salesforce Managed Services partner like Providus, keeping your org functioning without any disruptions can be an uphill task. We provide ongoing managed services and support by equipping you with a dedicated, certified team.

008

Salesforce Support & Maintenance

Our Salesforce support and maintenance services fix issues across your CRM org while running on defined SLAs and ticket-based workflows. Our certified team handles access issues, broken flows, and bug fixes.

Salesforce Partner & Certifications

Salesforce Partner

Reach out to our experienced, certified Salesforce team to discuss your business goals and challenges.

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Reinvent Your CRM With Providus

Our Platform Expertise

  1. 001

    Sales Cloud

    Our Salesforce Sales Cloud expertise enables you to boost your revenue by up to 3 times by ensuring full visibility into your sales pipelines. Our consultants configure lead rules, forecast categories, opportunity tracking, and pipeline stages around how your sales process works.

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  2. 002

    Service Cloud

    Ensure better support and resolve cases faster with our Salesforce Service Cloud solutions. We configure automated escalation rules, queues, routing, entitlements, knowledge bases, macros, and service reporting.

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  3. 003

    Data Cloud

    Data Cloud is at the core of most Salesforce orgs, and we ensure it unifies your customer and operational data from Salesforce and other external systems. Our consultants include data streams, identity resolution rules, segmentation, and activation into Salesforce workflows.

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  4. 004

    Marketing Cloud

    We implement Marketing Cloud for audience segmentation, campaign automation, email delivery, and cross-channel customer communications. This includes Journey Builder configuration, Automation Studio workflows, data extensions, and CRM synchronization.

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  5. 005

    Experience Cloud

    Providus builds authenticated customer, partner, donor, and member portals with Experience Cloud. We configure access models, page templates, self-service workflows, knowledge content, and integrations with Salesforce records.

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  6. 006

    Revenue Cloud

    We implement Revenue Cloud capabilities for product configuration, pricing, quoting, contracts, orders, and revenue operations. The delivery model accounts for product catalogs, approval rules, discount controls, amendments, renewals, and downstream billing requirements.

  7. 007

    Agentforce

    We build Agentforce use cases grounded in approved Salesforce data, actions, and access policies. Agents can support service representatives, sales teams, account managers, and customers through defined topics and business actions.

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Industries We Serve

Salesforce ranked #1 CRM

Manufacturing Cloud

Commerce Cloud

Education Cloud

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Testimonials

4.9/5

Based on 24 reviews

The Providus team are both competent and diligent. It's a pleasure working with them. Easy to brief and very quick turn around.

Aamer Naeem

CEO - Digital Data Cloud

4.8
Very helpful team with sound technological knowledge. Moreover, highly professional in their dealings.

Fatiq Bin Khursheed

CEO - Finqalab

Working with Providus goes beyond a transactional relationship. It's about building a community, fostering communication, and genuinely wanting you to succeed

Maxine Cunningham

CEO - Pick My Brain

4.6
The team is highly professional, listens carefully and understands the pain points

Kameron

CEO - Lowkel

4.5
Very grateful for the support, professionalism and creativity that we at CAP have found in Providus. Timelines gave sometimes been an issue on both sides, but I appreciate the solution orientated approach that Providus always brings to the table.

Noor Ahmed

CEO - Citizens Archive of Pakistan

4.8

Blogs & Insights

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